What to do after water reaches the property
Protect people first
Keep clear of electrical hazards, unstable ceilings, contaminated water, and any area that appears unsafe.
Stop the source when practical
Shut off a fixture or supply only when it can be reached and operated safely.
Document the starting condition
Photograph affected rooms and make a short list of wet materials before conditions change.
Remove accessible water
The appropriate method depends on the amount, source, access, and materials involved.
Check beyond the visible edge
Flooring layers, trim, cabinets, walls, insulation, and rooms below may hold moisture.
Plan drying, cleanup, and repairs
These steps are connected, but each involves a different decision about the property.